Phone Consultations vs. Secure Messaging Engagement with Patients

Are documenting/submitting phone consultations and/or secure message exchanges worth the time and effort needed to appropriately do so? Many consultants may come up with ideas on how to enhance practice revenue without taking into consideration if the work required of the pediatric providers is worth the results, whereas a pediatric practice owner/administrator is more prone…

Monthly Report Key Performance Indicators to Monitor

A monthly report should provide data associated with Key Performance Indicators for operating a pediatric practice. Some of the Key Performance Indicators (KPIs) to monitor via the monthly report include: Average AR Days: Average Accounts Receivable (AR) is a measure of, on average, how fast the practice is being compensated for services performed. The lower…

Review Reporting Requirements for HRSA related to the Provider Relief Fund

The US government approved the CARES Act in April 2020. Part of the initial CARES Act was to provide funds to Health and Human Services for distribution to hospitals and providers for financial relief due to the COVID19 pandemic. HHS created a Provider Relief Fund via the Health Resources and Services Administration (HRSA) Provider Relief…

Checklists for Optimal Revenue Cycle Management

Pediatric Practice revenue cycle management results can be attributed to multiple stakeholders in the revenue cycle.   While the Physician Xpress Account Managers and medical billing team have a significant role on managing claims, follow-up and reporting, the actions of the front desk team and the pediatric providers have an impact on the revenue cycle…

COVID-19 Impact on Pediatric Practices: Update End of 3Q21

It has been about one and a half years since the COVID-19 pandemic started within the United States. The COVID-19 pandemic consequentially altered how pediatric practices engage with patients. While the changes were significant, pediatric practice leaders and owners learned how to optimize the situation. The wearing of masks and practice of social distancing throughout…