Striking the Balance Between Vision, Execution, and Collaboration in Pediatric Practice Operations

Running a pediatric practice is a team effort. At the heart of the operation is a partnership between the Physician Owner and the Practice Administrator — the duo responsible for both the clinical mission and the business engine. Note that in a small practice the Physician Owner might function as both the Practice Administrator and…

Roles of the Revenue Cycle Management Team Members – Front Desk, Provider, and Biller

In a pediatric practice, the Revenue Cycle Management (RCM) process is more than just billing—it’s a collaborative system that starts the moment a patient schedules an appointment and ends when the payment is received. Every team member plays a critical role, and understanding these roles is essential to improving cash flow, reducing denials, and enhancing…

Changes in Telehealth Coding for 2025: We are Ready…Are the Payers?

Since the COVID19 Pandemic started in 2020, the approach by payers related to telehealth has been fairly consistent and the CPT coding is the same CPT codes used for in person visits (e.g. 99212-99215). This is changing with 2025 since the Center for Medicare and Medicaid Services (CMS) provided an entirely new CPT coding approach.…

Clarification on New Code G2211 – Visit Complexity inherent to E&M associated with Medical Care Services

In 2024, there is a new code that has had much discussion related to ‘appropriate use’.  This discussion included a number of publications from the American Academy of Pediatrics.    Based on the guidelines and discussions, below is the basic information related to this new 2024 code. What is this code for? This code was…

Understanding the Change Healthcare Outage of February and March 2024: What Pediatric Practice Owners Need to Know

In early 2024, many healthcare providers, including pediatric practices, were significantly impacted by an unexpected outage at Change Healthcare, a leading healthcare technology company. This disruption, spanning from late February to early March, affected various services and caused widespread concern among medical professionals who rely on Change Healthcare’s systems for their daily operations. Here’s a…

Beyfortus (Nirsevimab) – RSV Prevention for Babies: Considerations for Pediatric Practice Managers and Leaders

Background The RSV prevention, Beyfortus (nirsevimab) which is a monoclonal antibody, was approved by the FDA on July 17, 2023.  The CDC and ACIP provided recommendations which were published in the MMWR on August 25, 2023. The FDA accelerated approval of Beyfortus since the RSV prevention was categorized as “Breakthrough Therapy Designation”.  Note that Beyfortus…

Over Coding by a Pediatric Provider or Pediatric Practice

Over coding by pediatricians refers to a situation where the services provided to patients are coded or billed at a higher level than warranted based on the documentation and medical necessity. This can have several impacts on the pediatric practice: Compliance risks: Over coding or over billing can lead to compliance issues and potential legal…

Under Coding by a Pediatric Provider or Pediatric Practice

 Under coding or under billing by pediatricians refers to a situation where the services provided to patients are not accurately coded or billed at the appropriate level, resulting in lower reimbursement than deserved. This can have several impacts on the pediatric practice:  Financial implications: Under coding or under billing can lead to decreased revenue for…

What is a Managed Medicaid Plan?

A managed Medicaid plan is a type of health insurance plan that is designed for individuals who are enrolled in the Medicaid program. These plans are managed by private insurance companies, known as Managed Care Organizations (MCOs), that have contracts with state Medicaid agencies to provide health coverage and other services to eligible individuals. Managed…