Suggested Process for Front Desk Team Members

The front desk team is a critical component of the revenue cycle management process. While the Physician Xpress Account Managers and revenue cycle management team are committed to optimizing the revenue cycle, we have learned over the years that the total collection rate is highly dependent on the consistency of the Pediatric Practice Front Desk…

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Common Pediatric Coding Denials and Suggestions for Pediatric Practice Providers

Coding accuracy is critical for the financial health of any pediatric practice. All practices experience certain CPT codes that are bundled in with other codes and some level of claim denials. Understanding the most common pediatric coding denials—and how we minimize the impact on Pediatric Practices can help protect the bottom line and improve billing…

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Striking the Balance Between Vision, Execution, and Collaboration in Pediatric Practice Operations

Running a pediatric practice is a team effort. At the heart of the operation is a partnership between the Physician Owner and the Practice Administrator — the duo responsible for both the clinical mission and the business engine. Note that in a small practice the Physician Owner might function as both the Practice Administrator and…

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Roles of the Revenue Cycle Management Team Members – Front Desk, Provider, and Biller

In a pediatric practice, the Revenue Cycle Management (RCM) process is more than just billing—it’s a collaborative system that starts the moment a patient schedules an appointment and ends when the payment is received. Every team member plays a critical role, and understanding these roles is essential to improving cash flow, reducing denials, and enhancing…

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Expectations of the Four Ps – Patients, Parents, Providers and Payers

In today’s evolving healthcare landscape, pediatric practice leaders and owners are finding themselves at the crossroads of multiple — and sometimes competing — expectations. To succeed and grow, it’s crucial to understand and balance the demands of the Four Ps: Patients, Parents, Providers, and Payers. Each brings unique expectations to the table, and meeting these…

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